Important Surgery Information

Exciting Changes to Our Phone System – Improving Your Experience!

Great news! Our new phone system is up and running!

We’ve made it easier for you to contact us and manage your care with features like:

✅ Patient Callback – Avoid waiting on hold.
✅ Clearer Menu Options – Get straight to the right team
✅ SMS Notifications – Receive appointment confirmations & useful health links
✅ Video Consultations – Speak with a Healthcare Professional from home.

Where to find help


A lot of issues don't require an appointment with your GP and you can find more appropriate support elsewhere.



Surgery
Information


Our download library provides all of the information you need about the Surgery.

Meet The
Long Lane Team


Meet our healthcare, business and administration team at long lane surgery.

NEW PATIENTS

CATCHMENT AREA

Our inner catchment area map shows areas in RED from which we can take new patients. We can take people from outside of the area shown in RED, please get in touch with our reception team for more details.

If you would like to register as a patient, please visit our PATIENTS page.

'You and Your General Practice' guides expectations and helps patients get the best NHS care

NOTICE TO PATIENTS

Please be advised that the Practice will deliver services in line with 'You and Your General Practice', except when this is not possible due to:

 

  • Lack of capacity
  • Unforeseen events 
  • Failure of NHS-provided software
  • Unable to assure safe service
  • Closure due to staff training (click here for info)

OUR PATIENTS

Reviews

  • Bob Hewitt
    Always welcoming both entering and leaving the premises. It can be busy at times but that just shows how popular it is. I have been going there since it opened and wouldn't go anywhere else now.
    Bob Hewitt
  • Geoffrey Brewin
    I have been with them 11years and in that time I have had no cause to complain .
    Geoffrey Brewin
  • Lisa Garvery
    Super happy with our experiences at long lane. Appoints available when I need them, even the receptions are nice!!
    Lisa Garvery