Important Surgery Information
Exciting Changes to Our Phone System – Improving Your Experience!
Great news! Our new phone system is up and running!
We’ve made it easier for you to contact us and manage your care with features like:
Patient Callback – Avoid waiting on hold.
Clearer Menu Options – Get straight to the right team
SMS Notifications – Receive appointment confirmations & useful health links
Video Consultations – Speak with a Healthcare Professional from home.
Where to find help
A lot of issues don't require an appointment with your GP and you can find more appropriate support elsewhere.
Surgery Information
Our download library provides all of the information you need about the Surgery.
Meet The Long Lane Team
Meet our healthcare, business and administration team at long lane surgery.
NEW PATIENTS
CATCHMENT AREA
Our inner catchment area map shows areas in RED from which we can take new patients. We can take people from outside of the area shown in RED, please get in touch with our reception team for more details.
If you would like to register as a patient, please visit our PATIENTS page.
'You and Your General Practice' guides expectations and helps patients get the best NHS care
NOTICE TO PATIENTS
Please be advised that the Practice will deliver services in line with 'You and Your General Practice', except when this is not possible due to:
- Lack of capacity
- Unforeseen events
- Failure of NHS-provided software
- Unable to assure safe service
- Closure due to staff training (click here for info)

